Shipping Policy

Thank you for choosing to shop with us. We take great care in processing and dispatching your orders as quickly as possible. Typically, all orders are processed within 1–3 business days, excluding weekends and public holidays.

After processing, delivery usually takes between 7 and 15 business days, depending on your location and courier service availability. While we strive to meet these timeframes, occasional delays can happen due to factors beyond our control such as high demand or logistical disruptions.

If you find that your order has not arrived within 20 business days from the date of dispatch, please don’t hesitate to contact our customer support team. We are committed to helping you resolve any delivery issues promptly.

To avoid delays, please double-check your shipping address before completing your order, as we cannot be held responsible for parcels lost or delayed due to incorrect or incomplete addresses.

Thank you for your understanding and support. We appreciate your business and look forward to serving you again.

Eleve